Privacy Policy
1. What information do we collect?
We, our service providers, and other third parties acting on our behalf collect various types of personal information. This may occur when you use our Sites or Apps, register with us or create an online account to use our Services. The information we collect may include: Contact information, such as name, email address, mailing address, zip code, telephone number, and location information (including city/state derived from IP address). Information you provide through social media, including information you use in connection with our Sites and Apps, share with us, or authorize us to share with you. B. Facebook. For example, if you use a social media platform or network feature, plug-in, widget, or tool in connection with our Sites and Apps (e.g., to share purchases or other content from our Sites and Apps with your friends or social media followers), we will collect the information you share with us or that the social media platform or network shares with us.
2. How do we collect information?
We collect personal information through our Sites and Apps and through emails and other communications and interactions with you. We also receive information about you from third parties, as described below. A. Information You Provide Information you share when using the Sites and Apps, such as when visiting us online, buying or listing tickets for sale, creating an account with us, participating in fraud prevention screening, subscribing to our email newsletters, posting information or content to posts; accessing our publicly available blogs or community forums, contacting or otherwise communicating with us about customer support, participating in a contest or sweepstakes, participating in a survey, or registering for other activities on our Sites and Apps. Information collected automatically includes information collected from your computer, tablet, mobile phone or other device you use to access our sites or apps or open our emails. This information may be collected through first- and third-party cookies, pixel tags, web beacons, SDKs, scripts and/or similar technologies on our Sites, Apps and emails, as described in the Privacy Preferences tool in the footer accessible from, through mobile analytics software that allows us to better understand the functionality of our Sites, or our Apps on your mobile phone. This collection includes information collected automatically and generally does not include personal information that directly identifies you unless you provide it through our Sites or Apps or you choose to share it with us.
3. How is the information used?
We use the personal information we collect and receive to operate our business and provide you with the products, services and experiences you request or that we believe may be of interest to you. We use information below:
4. How do we share your personal information?
Except as otherwise described in this Policy, we will not share, sell, or rent your personal information to third parties without your consent. We may share personal information as described below: To service providers that perform specific functions. These third parties may use personal information only as necessary to provide these services to us, and not for their own marketing purposes. This includes the following service providers who use your personal data: To process payments. To deliver your e-ticket or physical ticket and ensure you have access to your seat. To prevent fraudulent buying and selling through our marketplace. To analyze data to provide a better customer experience. To collect feedback about your experience with Answer Help. To provide customer support. This may include offshore customer contacts and call centers. We work with selected business partners so that we can provide you with special offers, promotional materials, and other materials that may be of interest to you. This includes partners listed on our website or app. The information we share with these partners may include your name, email address, phone number, and billing address.
5. Third-Party Websites and Frames Our website and apps contain links to other websites whose privacy practices may differ from those of Answer Help.
If you submit personal information to those websites or third parties, your information is subject to the privacy policy of that website or third party. In addition, some of our pages use framing techniques to deliver content from our partners while preserving the look and feel of our websites and apps. When we use framing techniques, the partner’s logo will be displayed so that you know you are interacting with a third party. Please be aware that you are sharing your personal information with these third parties, not with www.answerhelp.info. The privacy policies of these third parties govern their use of your information. We encourage you to carefully read the privacy policies of all other websites you visit and third parties to whom you provide personal information.
6. Security and Retention When your personal and account information (such as a credit card number) is requested, we use third-party Secure Socket Layers (“SSL”) encryption technology. All transaction information is processed over encrypted channels. We follow generally accepted industry standards to protect your personal information during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Children’s Privacy Our website and app are not directed to or intended for use by anyone under the age of 16. We do not knowingly solicit, collect, or sell personal information from anyone under the age of 16 without prior verifiable parental consent.